Survey Page - ConsentHub

About This Survey: This questionnaire helps us understand the current challenges you face with consent applications and how ConsentHub.nz's innovative Reg-SaaS© (Regulatory Software as a Service) platform might help streamline your processes. Your responses will also help us advocate for better regulatory technology support in New Zealand.

Estimated completion time: 8–10 minutes

Section A: About You & Your Organization

A1. Organization Type

(Select one)

Property Developer (Residential) Property Developer (Commercial) Construction Company Architecture Firm Engineering Consultancy Planning Consultancy Individual Homeowner Small Business Owner Other:

A2. Organization Size

(Select one)

Individual/Sole trader 2–5 employees 6–20 employees 21–50 employees 51+ employees

A3. Primary Location

(Select one)

Auckland Wellington Christchurch Hamilton Tauranga Dunedin Nelson/Tasman Other:

A4. Annual Project Volume

(Select one)

1–2 consent applications per year 3–5 consent applications per year 6–10 consent applications per year 11–20 consent applications per year 21+ consent applications per year

Section B: Current Consent Application Experience

B1. Types of Consents You Typically Need

(Select all that apply)

Building Consent (Residential) Building Consent (Commercial) Resource Consent (Land Use) Resource Consent (Subdivision) Resource Consent (Water/Discharge) Fast-track Consents Other:

B2. Current Process for Consent Applications

(Select one)

Handle everything in-house Use external consultants for all applications Mix of in-house and external consultants Rely on architects/engineers to manage process Other:

B3. Biggest Challenges with Current Process

Rate each from 1–5, where 1 = Not a problem, 5 = Major problem

Understanding Requirements:

Understanding what consents are needed:

1 2 3 4 5

Knowing which council rules apply:

1 2 3 4 5

Keeping up with changing regulations:

1 2 3 4 5

Application Preparation:

Completing application forms correctly:

1 2 3 4 5

Gathering required documentation:

1 2 3 4 5

Writing technical descriptions:

1 2 3 4 5

Ensuring compliance with all rules:

1 2 3 4 5

Process Management:

Tracking application progress:

1 2 3 4 5

Communication with councils:

1 2 3 4 5

Managing multiple applications:

1 2 3 4 5

Meeting deadlines and timeframes:

1 2 3 4 5

Costs and Resources:

High consultant fees:

1 2 3 4 5

Unexpected additional costs:

1 2 3 4 5

Staff time required:

1 2 3 4 5

Cost of delays/rejections:

1 2 3 4 5

1 = Not a problem 5 = Major problem

B4. Most Frustrating Aspect

(Select one)

Unclear requirements from councils Complex and confusing forms Long processing times High costs Lack of communication/updates Applications getting rejected for minor issues Constantly changing rules Other:

Section C: Impact on Your Business/Projects

C1. Typical Timeline from Start to Approval

(Select one)

1–2 months 3–4 months 5–6 months 7–12 months More than 12 months Varies significantly

C2. How Often Do Applications Get Rejected or Require Major Changes?

(Select one)

Rarely (0–10% of the time) Sometimes (11–25% of the time) Often (26–50% of the time) Frequently (51%+ of the time)

C3. Estimated Annual Cost of Consent-Related Issues

(Select one)

Less than $10,000 $10,000 – $25,000 $25,000 – $50,000 $50,000 – $100,000 More than $100,000

C4. Impact of Consent Delays on Your Business

Rate from 1–5, where 1 = No impact, 5 = Severe impact

Project timeline delays:

1 2 3 4 5

Increased holding costs:

1 2 3 4 5

Cash flow problems:

1 2 3 4 5

Client/customer dissatisfaction:

1 2 3 4 5

Staff productivity loss:

1 2 3 4 5

Missed business opportunities:

1 2 3 4 5

1 = No impact 5 = Severe impact

Section D: Technology and Digital Solutions

D1. Current Technology Use

(Select all that apply)

Council online portals Project management software Document management systems Custom spreadsheets/databases Email for tracking Paper-based systems None of the above

D2. Comfort Level with New Technology

(Select one)

Very comfortable – early adopter Comfortable with proven solutions Somewhat hesitant but willing to try Prefer traditional methods Avoid new technology when possible

D3. Devices Typically Used for Work

(Select all that apply)

Desktop computer Laptop Tablet Smartphone None – prefer paper-based

D4. Most Important Features in a Digital Solution

(Rank top 3 by writing 1, 2, 3 next to your choices)

Easy to use interface Mobile accessibility Integration with existing systems Real-time status updates Expert support available Cost savings Time savings Compliance assurance

Section E: Interest in ConsentHub.nz

E1. Most Appealing ConsentHub.nz Reg-SaaS© Features

(Select top 3)

AI-guided application process Auto-generated compliant documentation Real-time progress tracking Expert review before submission Direct council integration 24/7 cloud-based availability Reduced preparation time Higher success rates

E2. Biggest Concerns About Using ConsentHub.nz Reg-SaaS© Platform

(Select all that apply)

Technology reliability Data security/privacy Cost vs. current methods Learning curve for staff Replacing trusted consultants Council acceptance of Reg-SaaS© technology No concerns Other:

E3. Value Proposition Priorities

Rate from 1–5, where 1 = Not important, 5 = Very important

Faster application preparation:

1 2 3 4 5

Higher approval success rates:

1 2 3 4 5

Better cost predictability:

1 2 3 4 5

Reduced need for external consultants:

1 2 3 4 5

Improved project timeline management:

1 2 3 4 5

Access to regulatory expertise:

1 2 3 4 5

1 = Not important 5 = Very important

E4. Pricing Expectations

What would you consider reasonable pricing for ConsentHub.nz services?

Less than current consultant costs Similar to current consultant costs Up to 25% more if significantly better results Price is less important than results Need to see detailed cost comparison

Current average spending per consent application:

Less than $5,000 $5,000 – $10,000 $10,000 – $20,000 $20,000 – $50,000 More than $50,000

Section F: Implementation and Support

F1. Implementation Preferences

(Select one)

Pilot project with one application first Gradual transition over 6–12 months Full implementation from start Would need extensive training first Would need to see others using it successfully first

F2. Support Requirements

(Select all that apply)

Initial training/onboarding Ongoing phone support Email support Video tutorials Written documentation On-site training Regular check-ins Emergency support availability

F3. Decision Timeline

(Select one)

Ready to start immediately Would decide within 1–3 months Would decide within 6 months Would need to see 12+ months of results first Not ready to consider new solutions

Section G: Additional Feedback

Please describe the types of projects where you think AI-assisted regulatory technology (Reg-SaaS©) would provide the most benefit:

G2. Current Workarounds and Pain Points

What specific workarounds or manual processes do you currently use that you'd most like to automate?

G3. Success Metrics

How would you measure the success of a solution like ConsentHub.nz? (e.g., time saved, cost reduction, higher approval rates)

G4. Council Relationships

How would introducing new technology affect your relationship with councils? Any concerns or opportunities?

G5. Additional Comments

Section H: Follow-Up

H1. Interest in Further Discussion

(Select one)

Very interested – please contact me soon Interested – contact me in a few months Somewhat interested – send me updates Not interested at this time Interested but need more information first

H2. Preferred Contact Method

(Select one)

Email Phone call Video meeting In-person meeting No contact requested

H3. Best Time to Contact

Business hours (9am–5pm) Early morning (7am–9am) Evening (5pm–7pm) Weekends Any time via email

H4. Contact Information

Name:

Title:

Organization:

Email:

Phone:

Client Needs Assessment

Section A: About You & Your Organization

Section B: Current Consent Application Experience

Understanding Requirements:

Application Preparation:

Process Management:

Costs and Resources:

Section C: Impact on Your Business/Projects

Section D: Technology and Digital Solutions

Section E: Interest in ConsentHub.nz

Section F: Implementation and Support

Section G: Additional Feedback

Section H: Follow-Up

Thank You!